Tag Archives: Customer Service

Dear Comcast – We’re Done

Dear Comcast, Ever since our shotgun wedding in 2003, I’ve put up with your $@^# and suffered along silently. (Well, not so silent that we didn’t talk every three months to review my bill line-by-line. By the way, “Additional Fee” … Continue reading

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Everything I Need to Know About Customer Service I Learned from My Parents … and McDonald’s

I recently bought a house. Somewhere in the process of securing a mortgage, packing my every possession onto a truck, and connecting with various domestic service providers, I became re-acquainted with my long-held appreciation for good customer service. As a … Continue reading

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