Tag Archives: Marketing

Marketing on the 9/11 Anniversary? Don’t

This post originally appeared on Kimball Communications’ blog, Hits and Misses  “When in doubt, leave it out.” This was the sage advice of one of my first journalism professors in college. It served me well in everything from sussing out … Continue reading

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Everything I Need to Know About Customer Service I Learned from My Parents … and McDonald’s

I recently bought a house. Somewhere in the process of securing a mortgage, packing my every possession onto a truck, and connecting with various domestic service providers, I became re-acquainted with my long-held appreciation for good customer service. As a … Continue reading

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Creating a Social Media Plan (Part 2 of 2)


Insights and humor on how small businesses should go about creating a social media presence. Part 2 of 2.

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